Living Lab 2:
Building a Repair Network for Amsterdam

Case owner: Gemeente Amsterdam, department Planning and Sustainability

Goal:
This Living Lab focuses on enhancing repair services for electronic devices in Amsterdam. By improving access to repair and creating a city-wide network of services, we can reduce waste and promote sustainability.

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What We’ll Do

  • Map and analyse current repair services in the city.

  • Test interventions like repair bonuses, extended warranties, and awareness campaigns.

  • Collaborate with the Municipality of Amsterdam to create a strategy that makes repair services more accessible and trusted.

How It Works

Working with local repair providers and city officials at Gemeente Amsterdam, we’ll run experiments in different parts of Amsterdam to test these ideas and learn how to make repairs a natural choice for citizens.

Living Labs are real-world spaces where we test ideas and gather insights.

In these environments urban innovations can be tested with citizens on a small scale before being implemented at a larger one. Through applied research, different stakeholders co-create, develop and test solutions in urban areas.

Working with critical societal partners as Living Lab case owners, we will set up, run and monitor social experiments across different societal settings to explore ways to make sharing and repairing more common across Dutch society.

By working in real-life co-creating settings the solution is shaped and reformed continuously. This is made possible by gathering feedback in real-time over the course of the project. With the solution already tested and reformed in a real environment, adoption on a larger scale later will happen faster and more smoothly, leading to a larger immediate impact on the city’s environment.

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Living Labs

Living Lab 1: Repair in Workplaces
Exploring cultures of repair at work

Living Lab 2: Repair Networks in Amsterdam
Connecting local initiatives

Living Lab 3: Sharing in Neighbourhoods
Encouraging community sharing

Through these labs, we’re learning what works and sharing our findings widely.

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