Living Lab 1:
Cultures of repair in workplackages

Case owner: Circular IT Group

Goal: This Living Lab explores how to make professional IT devices like laptops and smartphones last longer. These devices are often replaced every 2-5 years, but by promoting repair and maintenance, we aim to double their lifespan.

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What We’ll Do

  • Work with employees and IT teams to develop skills and habits that support repairing and maintaining devices.

  • Test innovative service ideas like "Device as a Service," where devices are repaired and reused instead of replaced.

How It Works

We’ll partner with the Circular IT Group to create and test solutions in real workplaces, using real-life experiments to find out what works best. The results will help businesses adopt better practices for repairing IT devices.

Living Labs are real-world spaces where we test ideas and gather insights.

In these environments urban innovations can be tested with citizens on a small scale before being implemented at a larger one. Through applied research, different stakeholders co-create, develop and test solutions in urban areas.

Working with critical societal partners as Living Lab case owners, we will set up, run and monitor social experiments across different societal settings to explore ways to make sharing and repairing more common across Dutch society.

By working in real-life co-creating settings the solution is shaped and reformed continuously. This is made possible by gathering feedback in real-time over the course of the project. With the solution already tested and reformed in a real environment, adoption on a larger scale later will happen faster and more smoothly, leading to a larger immediate impact on the city’s environment.

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Living Labs

Living Lab 1: Repair in Workplaces
Exploring cultures of repair at work

Living Lab 2: Repair Networks in Amsterdam
Connecting local initiatives

Living Lab 3: Sharing in Neighbourhoods
Encouraging community sharing

Through these labs, we’re learning what works and sharing our findings widely.

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